No dial tone on landline

[Tdub]

My landline has been without a dial tone for the last 2 weeks. I have tried a new phone, I have checked the set up. My internet/broadband works fine. The land line has worked fine until 2 weeks ago. Please can someone advise me what I need to do now

[gavs82008]

@Tdub 

What happens when you check the line?
https://help.nowtv.com/article/fix-problems-with-my-phone

Otherwise call the team using your mobile with the number from link below.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

[Tdub]

The line test comes back fine.Thank for the phone number, that is what I
couldn't find on the website it kept taking me in circles

[gavs82008]

@Tdub 

No problem bud, it is very well hidden indeed. Wished that all broadband customers had direct access to the number within their account. 

Something that should be available when all checks are done and assistance is still needed.