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Anonymous User
Not applicable

‎28-03-2020 8:30

No dial tone for landline, but broadband still working

Hello,

 

I've had no dial tone on the landline for a few days now but the broadband is working fine?

 

Done the usual checks of trying a new phone, using the master socket and other methods suggested but to no avail?

 

Unfortunately with the live chat understandably down I am not sure what the best option is now?

 

If anyone can offer some help or advice I would be most grateful as a few pensioners have my landline number and I am helping them with shopping / care during this difficult time for us all. 

 

Thank you for any help

 

Chris

0
11 REPLIES 11
Anonymous User
Not applicable

‎01-06-2022 16:39

In response to RoyB's comment

Roy B

Thanks for advice shall try what you advised.

Thought I was switching from Vodafone for a cheaper deal.

Guess that's what I now have in poor service.

Could actual chat and do guided checks live with Vodafone.

This outfit make it difficult to resolve a problem.

Is this rip off Britain ?

0
Jayach
Elite 3

‎02-06-2022 1:36

In response to Anonymous User's comment
@Anonymous User wrote:

Is this rip off Britain ?

Hardly. You changed to save money, and you are unhappy with the service.

Where is the rip off? You were not paying a great deal with Vodafone. They and Now are two of the lowest priced suppliers. Chasing the lowest price is never without risk.