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Con28
Newbie

No dial tone and wifi cuts out on samsung mobile

Hi,

 

I have no dial tone on my landline.

 

Also, the WiFi connection on my Samsung Mobile keeps cutting out, making my phone switch to 5g. 

 

Can you help please?

1 Reply
schnapps
Legend 5
Legend 5

Hi @Con28 

Get in touch with the NOW Broadband Team to see if they can figure out what's going wrong with your telephone and internet service.

Use the communication methods from this link page below to contact them.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1