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Anonymous User
Not applicable

‎25-02-2022 13:11

No broadband

No broadband working in my area due to storm damage. How can I get an update on when this will be fixed? And surely I shouldn’t have to pay a full bill when I haven’t had any internet? 

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3 REPLIES 3
gavs82008
Legend 5
Legend 5

‎25-02-2022 13:19

@Anonymous User 

Call the broadband team using the number from my signature below. Ask for an update and what's happening about compensation. 

FYI that I do not work for NOW, just a NOW customer trying to help
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Anonymous User
Not applicable

‎25-02-2022 13:31

In response to gavs82008's comment
This number took me to sky and they said they couldn’t help me. NOW tv just seems to send me round in circles and never gives an actual response.
0
gavs82008
Legend 5
Legend 5

‎25-02-2022 14:24

In response to Anonymous User's comment

@Anonymous User 

Try 03300 412518

FYI that I do not work for NOW, just a NOW customer trying to help
0