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ZBA
First Poster

No broadband

Help I’ve got no internet!! 

Tried a hard reset and still no internet!!

what can I do ? 

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schnapps Legend 4
Legend 4

Re: No broadband

Hi @ZBA 

 

If you have done a hard reset and checked the wiring from the Hub router and there is no internet light showing on the router.

 

Then i would suggest you phone the NowTV Broadband Team, where they will test your telephone line and arrange for a BT Openreach Engineer if necessary.

 

You will find their number by going to My Account (person symbol if using a mobile) then select Orders & Appointments and click on the drop down arrow below live date to see the telephone number to call.

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