No broadband in Sheffield S5

[madmurd75]

No broadband in Sheffield S5 since the very early hours of this morning.

spoke to customer service who is blaming open reach and basically didn’t have a clue from what I could understand from her.

all I heard was it’s open reaches problem not ours, 72 hours and no refund 

crap customer service 

[Swish]

I've had the same problem. I'm in S6. Couldn't even get through to customer service.

[gavs82008]

@madmurd75 @Swish 

For those who speak with staff on customer service talking rubbish about no compensation.

https://help.nowtv.com/article/auto-compensation