08-08-2021 19:00
Once again, no broadband, why you can't get this right is beyond me, can you please sort it, or no more payments
08-08-2021 19:03
Same here pal
My kids are running riot round the house without it now
08-08-2021 19:06
Same totally gone off currently on the phone waiting to speak to some one about it. Might be a area fault as my brother has just text to say his is off too!
08-08-2021 19:07
Same here just gone. Very annoying and needs to be on quick time everything runs on internet. I work from home too so this needs sorting
08-08-2021 19:23
@Anonymous User @Anonymous User @Anonymous User @Anonymous User
This is a customer forum. So no-one from NOW will be able to help.
All I can suggest is to call the broadband team.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
How to submit your complaint:
08-08-2021 19:27
I've already spoke to someone on the techinal team when I called them, it's an area fault and they are currently working on fixing the problem.
08-08-2021 19:29 - edited 08-08-2021 19:36
08-08-2021 19:29
Same here I’m Redditch West Midlands same for anyone else or different areas been waiting on phone for over 30 mins now really poor customer service…..
08-08-2021 19:45
Same here !! This is our way to watch tv as have a smart tv. Ridiculous