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beeka
Advocate

No agents are available

I don't get a dial tone on my landline. I've tried all the online options and need to chat with someone but there haven't been any agents online over the weekend or today. How am I meant to get this fixed?

 

There isn't even an obvious 'board' for this post.

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gavs82008
Legend 5
Legend 5

Re: No agents are available

@beeka 

 

Have a look at this link for the troubleshooting. Hopefully it'll be of some help.

https://help.nowtv.com/article/fix-problems-with-my-phone

 

This link will give you the broadband number. 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

 

How to submit your complaint:

  • Give us a call on 08007591213 to speak directly to a NOW TV advisor.

 

Good luck with getting your issue resolved!

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