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Anonymous User
Not applicable

No Router

Feeling like it was a bad idea to join now tv broadband as routers looks like it not going to arrive before my going live date should of stayed with sky every day they put the same thing router want arrive in time due to high demand my question is why couldn't see this happening and have extra stock like a lot of  broadband providers I been with a couple and not got my broadband set up yet and feeling like it's a bad choice 

2 REPLIES 2
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

Your Sky Router should work with the NowTV Broadband or Fibre service, so just keep your Sky Router plugged in and setup during the switch over.

 

Then once your NowTV Hub Router does eventually arrive swap them over.

Anonymous User
Not applicable

Well our live date is today. When did the router arrive? Today. Short notice so couldn't get time off work to collect so having to wait until tomorrow to collect from sorting office. This is poor. Now have no internet.