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Anonymous User
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No Broadband

yet again no broadband.  On hold for over half an hour to customer services.  Chat option online on website has the same delay despite saying I’m first in line. 

 

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Anonymous User
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@Anonymous User Same here. Fed up with all the lies I've been told by support. Reading what has been said on other forums the problem is the new hub. The equipment is failing. I was been sent a new hub last week and still thew problem persists as well as rotten crackling on my phone line for over a week. I have lost connection at least 7 times in the last hour and kept waiting on a line that sounds like someone rubbing sandpaper in my eardrum!