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Anonymous User
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New customer - signal in upstairs of home very weak an intermittent

I became live with now tv fast fibre yesterday and have to say I'm really disappointed in the signal to the upstairs part of my house. I live in a standard sized semi 3 bed and when games for my son or now tv box in bedroom for myself is being used it's very poor.. constantly stopping and freezing for both of us. My room is right above where the router is located. Was with virgin for 12 months previous then sky for 7 years previously to that and never had an issue? Is there some sort of booster you could provide for upstairs? Just done speed test from upstairs only myself home with tv in bedroom on and speed showing as:

Download: 8.55
Upload: 8.84
Ping: 20

Seems extremely low?
😕😕
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