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Kaz89
Advocate

New customer set Wi-Fi up

My internet not working as it’s ment to go live today and only have 2 green light not 3 

6 Replies
schnapps
Legend 5
Legend 5

Hi @Kaz89 

It could happen up until Midnight tonight.

Just hope you are not affected by the BT Openreach strike which is on today and tomorrow.

Leave the NOW Router powered up and if nothing happens by Midnight tonight give the NOW Broadband Team a call tomorrow morning after 8am.

Blindj
Mentor

Hi is your broadband box on or is there you left it off ?

 

Kaz89
Advocate

Hi Thanks it’s still not come where can I find the number please
gavs82008
Legend 5
Legend 5

@Kaz89 

https://help.nowtv.com/get-in-touch/now-broadband-calls/switching-to-now-broadband-or-moving-home

NOW Broadband Members can call us 8am–8pm, 7 days a week.

03300 412518

FYI that I do not work for NOW, just a NOW customer trying to help
Blindj
Mentor

@Kaz89 hope your all sorted now 

Kaz89
Advocate

I rang the the other day they said the something wrong with a link wait 72 hours but still nothing so going to have to ring them again tomorrow