01-07-2022 14:43
I have recently change broadband provider, and now cannot get my now tv to work
Any help appreciate
01-07-2022 14:48 - edited 01-07-2022 14:48
Hi @Anonymous User
What playback devices have you tried ?
Have you tried over wifi and Ethernet if possible ?
I am assuming you have changed the Network settings on your NOW playback device to match your new Router ?
Who is your ISP ?
If you are using a NOW or Roku and its over wifi, check in your new Router Settings that the wifi channels are between 1 to 13 on 2.4ghz or 36 to 48 on 5ghz.
01-07-2022 14:51 - edited 01-07-2022 14:52
Hi @Anonymous User
Might have read your post wrong.
Have you just switched to NOW Broadband and you can't get the internet running on your devices ?
If so can you provide more information such has does all three green lights show up and running on the front of the NOW Router.