22-12-2021 11:41
Official complaint
Asking your team to call me back as your keypad recognition is ineffective on all of mobiles
I do not have a landline, and have asked you to call me back on my mobile but you are not set up to do so
Poor customer service
22-12-2021 12:19
@Anonymous User this is a customer to customer forum so your use of 'you' is misplaced.
Make a complaint via the complaint form that's linked in the below page.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
