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EmilyPalmer
Advocate

NOWTV Internet Speeds are terrible 😢

For the past couple of days the download speeds have been awfully low aswell as the internet cutting out multiple times a day this makes watching on streaming services or trying to play game’s incredibly frustrating and I feel my money is being wasted 😤

1 ACCEPTED SOLUTION
gavs82008
Legend 5
Legend 5

@EmilyPalmer 

Is this over Ethernet or Wifi? 

Use the helpful information from @redchiz1 to try and troubleshoot before calling the team.

FYI that I do not work for NOW, just a NOW customer trying to help

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3 REPLIES 3
redchiz1
Champion 2

You won't get any response from NOW here I'm afraid. 

Have you had a look at the help pages at all? https://help.nowtv.com/article/having-trouble-with-your-broadband

Other than than that, give the support team a call on 0330 332 3050 between 8:00am and 8:00pm.

gavs82008
Legend 5
Legend 5

@EmilyPalmer 

Is this over Ethernet or Wifi? 

Use the helpful information from @redchiz1 to try and troubleshoot before calling the team.

FYI that I do not work for NOW, just a NOW customer trying to help
EmilyPalmer
Advocate

Hi, mostly WiFi but have tried Ethernet today and still runs the same!