For the past couple of days the download speeds have been awfully low aswell as the internet cutting out multiple times a day this makes watching on streaming services or trying to play game’s incredibly frustrating and I feel my money is being wasted 😤
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You won't get any response from NOW here I'm afraid.
Have you had a look at the help pages at all? https://help.nowtv.com/article/having-trouble-with-your-broadband
Other than than that, give the support team a call on 0330 332 3050 between 8:00am and 8:00pm.