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Anonymous User
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My phone line is not working. How do I arrange an engineer

My phone line is not working. How do I arrange an engineer to fix it.

21 REPLIES 21
Anonymous User
Not applicable

New phone number Is also a dead telephone number.

Anonymous User
Not applicable

Hi Having problems with my landline, intermittent fault with noise on line.

How do I contact Now TV?

RoyB
Legend

@Anonymous User 

 

Read the prior post from me, directly above yours, where you will find your question answered.

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
Anonymous User
Not applicable

NowTv went live 27-07-20, broadband ok, phone not working. Spoke to engineer and he said give it a day, still not working 30-07-20.

Anonymous User
Not applicable

My phone line is not working. How do I arrange an engineer

Anonymous User
Not applicable

Call the number here: How to make a complaint (nowtv.com)

Anonymous User
Not applicable

this is on going, i have no phone line for 1 week now an engineer was booked but still waiting for my line to be fixed. NOT HAPPY

gavs82008
Legend 5
Legend 5

@Anonymous User 

Best to give the broadband and calls team a call. Number on link below 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

How to submit your complaint:

  • Give us a call on 08007591213 to speak directly to a NOW advisor.
FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

My Land line is crackling ,I have bought a new phone changed the micro filter checked the socket for loose or broken wires , And had the line checked no fault found .Unfortunately the cracklings is still very loud

how can I arrange a engineer ?

Anonymous User
Not applicable

@Anonymous User 

Make sure the problem is not at your end by using the test socket (otherwise Openreach may charge for the call-out)

Then use the phone number in the post previous to yours.