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Macc
Advocate

My broadband is disconnecting and it's done this 6 times in the last 40 mins

My broadband keeps goin offline and it's done this 6 times in the last 20 mins 

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Macc 

Have you tried a factory reset to the router?

 

Use this link to determine if there is anything wrong with your line.

https://help.nowtv.com/article/having-trouble-with-your-broadband

You could also call the broadband team. Number is in my signature below.

FYI that I do not work for NOW, just a NOW customer trying to help