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RoyB
Legend 5
Legend 5

Re: My WIFI Signal is poor

@Tom48 

 

Seriously? Knock a wall down to compensate for their crappy WiFi? 😂🤣😂😅🤣😂

 

They must be the only ISP who have to have RSJ in their list of abbreviations 😛🤣😛


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SmileyPC
Advocate

Re: My WIFI Signal is poor

Mine is awful, never had this issue Plusnet, signal strength drops out the second I leave the Lounge. if I'm 10ft + away from the router itself, its pointless having it.

Very disappointed 

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gavs82008
Legend 5
Legend 5

Re: My WIFI Signal is poor

@SmileyPC 

Have you tried the method of splitting the Wi-fi signals mentioned by @schnapps up thread?


FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.
SmileyPC
Advocate

Re: My WIFI Signal is poor

Thanks for that,worked a treat!!
AnnieUpNorth
Mentor

Re: My WIFI Signal is poor

Thank you. I have done this, but both signals are still poor. I am beginning to despair. When I was with EE I got a great wifi signal all around the house.

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AnnieUpNorth
Mentor

Re: My WIFI Signal is poor

Yes I split the wifi and it made no difference.

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AnnieUpNorth
Mentor

Re: My WIFI Signal is poor

I'd like to know when you hear something. I am really disappointed with wifi in the house.

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AnnieUpNorth
Mentor

Re: My WIFI Signal is poor

I'm very disappointed with wifi. Splitting did not help.

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gavs82008
Legend 5
Legend 5

Re: My WIFI Signal is poor

@AnnieUpNorth 

Give the broadband team a call. 

https://help.nowtv.com/get-in-touch/now-broadband-calls/my-broadband-or-calls-arent-working-as-expec...

NOW Broadband customers can get in touch anytime between 8am–11pm.

Call us 0330 041 2480

FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.
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AnnieUpNorth
Mentor

Re: My WIFI Signal is poor

Thank you. I did call them, but they wouldn't talk to me as I am not a 'priority' customer.

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