I have been with NOW BB for just a few weeks and now that the BB signal has settled down I am happy with the speed I am receiving if connected to the router by ethernet. The Wifi signal in the same room as the router gives a good signal and the download speed is good. However, as soon as I move to any other room the Wifi signal is poor with a 70% reduction in download speed and at the top of the house it is non-existent. With my previous internet provider (talktalk) the wifi signal was good all over the house. I have tried changing the router wifi channel but it does not make a difference.
Do NOW BB provide Wifi extenders to make sure I can get wifi all around my house?
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Looks like I have the same problem.
My particular problem is with calls using Wifi mobile phones. The signal drops off and only improves when I'm back on the same floor as the router. As you say, need to know if Wifi boosters available?
If you are truly unhappy you are best to call the broadband team, saying "your service" means nothing on a customer to customer forum.
I am new customer and the WiFi is very poor. Can't go beyond current room.. my talk talk could go across the whole house...
What are the solutions now TV give? I'm still able to cancel my subscription
I know this will sound strange, but a previous poster said that their old TalkTalk router (Sagemcom Fast 5364) worked on their Now line, after they factory reset it, so give it a try. Do let us know either way if you do try it.
Apologies for not being able to respond. stupidly busy...
My son says the internet connecton is 'bearable'.
My house is big, so finding a wifi repeater that will cover the whole house, is an issue.
so, what router/repeater can i use in place of the nowtv one (the talktalk i gave back).
(the nowtv device is at the front of the house). the length from front to back is 18 metres, and from router to the left it is 10metre. , and it is currently on the 1st floor. i have a ground floor and later may go into the roof. - wifi in the kitchen downstairs is non existent.
Any advise on how i can remedy this I would be interested.