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Anonymous User
Not applicable
‎15-03-2021 21:20

Moving home

Hey I’m moving back in with my parents in a few weeks and would like to take my broadband with me as theirs is shocking and I work from home so need good connection. Will I be able to install my broadband on their phone line considering they’ve already got a broadband hooked up to it or will I need a new phone line installed? 

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1 Reply
gavs82008
Legend 5
Legend 5
‎15-03-2021 21:34

@Anonymous User 

If I’m not mistaken another phone socket will need to be installed as I’m guessing it’s going to be another provider?

 

Your best course of action would be to call the broadband team some point tomorrow and see what they say.

 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

How to submit your complaint:

  • Give us a call on 08007591213 to speak directly to a NOW TV advisor.
FYI that I do not work for NOW, just a NOW customer trying to help
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