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Sl92___
Advocate

Moved house was supposed to go live 28/2 and it’s still not on.

Moved house and supposed to go live 28/2 days so on email. Waited to midnight still nothing. On the my account says I haven’t went live yet either but I’m meant to. So very confused what’s going on. Over a week we have been down now.

5 Replies
Craigo11
Advocate

That makes 2 of us. Mine was meant to go live at midnight but nothing. And it got pushed back a week so been stuck with no internet for 2 weeks and now this. Not a very encouraging start I must say! 

Sl92___
Advocate

Same and our tv only works with internet too so have absolutely zilch to do👎

gavs82008
Legend 5
Legend 5

@Sl92___ @Craigo11 

You'll need to call the broadband team, number found in my signature below.

FYI that I do not work for NOW, just a NOW customer trying to help
AVP2811
Mentor

Me neither - go live date 2nd February and absolutely nothing still!

gavs82008
Legend 5
Legend 5

@AVP2811 

Post up from yours you will see what to do. 

FYI that I do not work for NOW, just a NOW customer trying to help