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Anonymous User
Not applicable

Lost connection

Suddenly lost the connection, tried the built-in recovery and setup procedure still not working. Besides yelling here, any technical guys can actually help?

Our area KT14

 

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Anonymous User 

Use this link to do a factory reset to the router and also check the status of your line.

https://help.nowtv.com/article/improve-broadband-speed

Give the broadband team a call. See link below for number.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

FYI that I do not work for NOW, just a NOW customer trying to help