cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

Latency Issues.

Hi,

 

I am experiencing massive latency issues with my connection, Average ping is fine but when testing it I found out that it spikes every few seconds or so, making online gaming impossible. Has anyone found any fixes or experienced any issues like this? 

Cheers!  

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Anonymous User 

I am not a broadband customer with Now TV. So I can only provide some trouble shooting links and also the free from number for calling the broadband team

 

https://help.nowtv.com/article/having-trouble-with-your-broadband

 

Free from number

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

 

FYI that I do not work for NOW, just a NOW customer trying to help