02-04-2020 14:05
Hello,
My landline has been working great until this morning. Now I have a completely dead phone but my internet is still working! The only help I can get here tells me there is a problem but I need to phone them, which I can't because I have no mobile and the landline is not working! I am self isolating so I desperately need my phone but can't contact anyone to report it or get help.
Any suggestions would be greatly appreciated
Xx
06-11-2020 14:03
My landline has not worked since nowtv was installed, have even bought a new phone but nothing works. Can't dial in or out. At wits end , so frustrating that you cannot talk to someone directly
06-11-2020 14:09
@Anonymous User @Anonymous User
Using your mobile minutes you can call the broadband team free of charge. Number on the link below.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
06-11-2020 14:28