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Anonymous User
Not applicable

Landline

Hello,

My landline has been working great until this morning. Now I have a completely dead phone but my internet is still working! The only help I can get here tells me there is a problem but I need to phone them,  which I can't because I have no mobile and the landline is not working! I am self isolating so I desperately need my phone but can't contact anyone to report it or get help. 

Any suggestions would be greatly appreciated 

Xx

3 REPLIES 3
Anonymous User
Not applicable

My landline has not worked since nowtv was installed, have even bought a new phone but nothing works. Can't dial in or out. At wits end , so frustrating that you cannot talk to someone directly

 

gavs82008
Legend 5
Legend 5

@Anonymous User @Anonymous User 

Using your mobile minutes you can call the broadband team free of charge. Number on the link below.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

 

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable
Thank you for your email.