Land line/ telephone -not ringing

[Pdp]

Telephone Land line/ telephone -not ringing and if rings , not connecting. Not dislplaying caller ID. Had no problem with telephone until switching to NOW Broadband

[Jayach · Accepted solution]

Contact Now support, phone number in link below.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

[KHN]

Cheers Jayach I will phone them now I have the number. Many thanks 🙏🏻 

[Pdp]

No one answering help line ..... 40 mins on hold . Not great support

[gavs82008]

@Pdp 

This link will show you a red banner message to indicate the longer wait times. 
https://help.nowtv.com/get-in-touch/now-broadband-calls/installation-and-setup

Wait times longer than usual

Due to high demand in our call centres, we're currently experiencing longer than usual wait times on our lines for Broadband & Calls Members. Please check our Help Centre for an answer to your query before calling.