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Anonymous User
Not applicable

Land line/ telephone -not ringing

Telephone Land line/ telephone -not ringing and if rings , not connecting. Not dislplaying caller ID. Had no problem with telephone until switching to NOW Broadband

1 ACCEPTED SOLUTION
Jayach
Elite 3

4 REPLIES 4
Jayach
Elite 3

Contact Now support, phone number in link below.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

KHN
Advocate

Cheers Jayach I will phone them now I have the number. Many thanks 🙏🏻 

Anonymous User
Not applicable

No one answering help line ..... 40 mins on hold . Not great support

gavs82008
Legend 5
Legend 5

@Anonymous User 

This link will show you a red banner message to indicate the longer wait times. 
https://help.nowtv.com/get-in-touch/now-broadband-calls/installation-and-setup

Wait times longer than usual
Due to high demand in our call centres, we're currently experiencing longer than usual wait times on our lines for Broadband & Calls Members. Please check our Help Centre for an answer to your query before calling.
FYI that I do not work for NOW, just a NOW customer trying to help