Just set up my now tv hub two broadband and the internet light is not showing

[Anonymous User]

Just set up my now tv hub two broadband and the internet light is not showing.

[Anonymous User]

---

@Anonymous User wrote:
Just set up my now tv hub two broadband and the internet light is not showing.

---

Hi @Anonymous User 🙂 

We are sorry for the delay in getting back to you ! 

Can you tell us if the internet light is still off on your hub ?

[Anonymous User]

I've got the same problem and its getting very frustrating should have gone live by midnight on the 9th and almost 48hrs later still no internet. Have checked and rechecked the hub2 several times. Beginning to regret signing up. I've also checked account status and it says phone and broadband are both live!!!:'( 

[Andy]

@Anonymous User Welcome to the forum. If rebooting the hub doesn't help I'd suggest giving the broadband team a call. You can find the telephone number for the Broadband Team by going to your My Account > My Package page

https://account.nowtv.com/my-package

and click the Moving Home section.

[Anonymous User]

You might need to re-set you internet routa, turn it off for a few minutes, then switch it back on, then it should be re-seted!