Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

‎31-05-2022 24:41

Just a week after my last complaint

I wrote a complain last week 24.5.22 and here I am a week after again because my internet dropped again. I don’t live anywhere near the area of Hampshire or Havant (where they say there’s works going on) and yet my internet is down! It’s literally every week! I’m so upset and just want out of this contract. 

2 REPLIES 2
Anonymous User
Not applicable

‎31-05-2022 12:32

Call them up and tell them you want to leave. Are you below the minimum speed guarantee?

gavs82008
Legend 5
Legend 5

‎31-05-2022 13:49

@Anonymous User 

Complaining on here won't get your internet fixed. This needs to be done by calling the broadband team.

 

See link below for number. 

 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

FYI that I do not work for NOW, just a NOW customer trying to help
0