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Anonymous User
Not applicable

Joining now broadband need help

Hi I’ve never asked anything on here before but I need help in understanding something about the now tv ‘brilliant broadband 12month contract’ in the terms and conditions it says ‘£60 set up fee’ but it doesn’t specify if that applies to customers who want to join a contract, so what I’m wondering is if there is a £60 set up fee for the brillian broadband contract or is it literally just the £18 for the month, please someone help thank you.

1 ACCEPTED SOLUTION
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

The £60 setup fee only applies if you go for the no contract plan.

 

Looking at the current deals on their website (on the 1st of September 2019), if you go for the saver option with a 12 month contract commitment then there is no activation fee or delivery fee, where Brilliant Broadband is £18 per month.

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11 REPLIES 11
Anonymous User
Not applicable

im trying to get now tv broadband...how can i call them...???

RoyB
Legend

@Anonymous User 

 

https://www.nowtv.com/broadband

 

and make an application.

 

If you have specific questions, I’m sure you will be able to contact them during the process; or you could try asking them here.

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.