17-01-2023 7:18
Hi,
Today is the day, and on my dashboard, it says Broadband and phone go live, and the status is Successful.
I self-installed the kit, but there's still no internet. Do I need to wait the whole day for this to work, or there's something wrong?
Thanks!
17-01-2023 7:42
Keep an eye on it as line activation can take up until midnight.
https://help.nowtv.com/article/i-ve-ordered-now-broadband-what-happens-next
18-01-2023 1:01
this is unbelievable i actually waited until now 1am and still not working. They also charged me with the monthly payment and still no internet. what should I do?
18-01-2023 7:34
Give the broadband team a call after 8am.
https://help.nowtv.com/get-in-touch/now-broadband-calls/switching-to-now-broadband-or-moving-home
NOW Broadband Members can call us 8am–8pm, 7 days a week.