27-07-2020 14:49
My NowTV drops without fail during rainfall whether it be a light shower or heavy downpour. It has become such an issue that some days it’s on and off all day.
We have already had an engineer out who changes some wires in the main box and also changed our device in house.
Can anyone offer any help. Seriously having to consider changing as it affecting my fiancé’s work and our university work.
27-07-2020 16:01 - edited 27-07-2020 16:06
@Anonymous User I had something similar happen years ago and a quick look online shows its a regular problem for some people. Somewhere in your street, or even further, will be an underground exchange/junction box. Chances are it's flooded or does when it rains.
Here's an old thread from the BT community where someone had the same problem.
https://community.bt.com/t5/Archive-Staging/Phone-goes-wrong-when-it-rains/td-p/330913