16-02-2023 22:47
All the sudden my internet broadband light in my router stop flashing green. I try resetting but still not working. Issue started at around 21:30 and persisted since. Anyone facing this issue?
17-02-2023 7:02
@Shanil
Can I assume you've checked the status of your line in this link?https://help.nowtv.com/article/having-trouble-with-your-broadband
Have you done a factory reset to the router indicated in the link below?https://help.nowtv.com/article/improve-broadband-speed
You need to call the broadband team. See link for number.https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
This link also shows any planned outages as well wide spread faults.
https://help.nowtv.com/service-status
