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Anonymous User
Not applicable

Internet not reaching

Hi, I had the internet fitted yesterday in my living room down stairs and it won’t even connect to my tv up stairs in my room?! Can anyone help please? I was going to buy an internet booster but surely it should connect from downstairs 😞 

2 REPLIES 2
gavs82008
Legend 5
Legend 5

@Anonymous User 

Have a look at this link for the section 'Split your Wi-Fi bands'. Hopefully this should help.

 

https://help.nowtv.com/article/improve-broadband-speed

 

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable
Thankyou so much! I’m
Going to try that! It’s just I’m only connected to one tv and it’s only got
one bar! But the Christmas tree is infront of the device downstairs and
I’ve read it could be that! I’ll try it Thankyou ! ##- Please type your
reply above this line -##