cancel
Showing results for 
Search instead for 
Did you mean: 
Roms
Advocate

Internet keeps going down

Every 20 mins for the last 24 hours my Internet just stops and starts again. I’m not paying £30+ for Internet that won’t work. To believe I moved from SKY to save some money. 

0 Thanks
Reply
3 Replies
gavs82008
Legend 5
Legend 5

Re: Internet keeps going down

@Roms 

How long have you been with NOW, longer than 10 days? 

Are you having issues with Wi-Fi or Ethernet?

FYI that I do not work for NOW, just a NOW customer trying to help
0 Thanks
Reply
Roms
Advocate

Re: Internet keeps going down

Since mid August!
And I dont know whatever gives me wifi 😅😅
0 Thanks
Reply
gavs82008
Legend 5
Legend 5

Re: Internet keeps going down

@Roms 

Give the broadband team a call.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

How to submit your complaint:

 
  • Give us a call on 08007591213 to speak directly to a NOW advisor.
FYI that I do not work for NOW, just a NOW customer trying to help
0 Thanks
Reply