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Anonymous User
Not applicable

Internet keeps dropping when on the ps4

Hi hoping someone could help me out, my sons ps4 has started cutting the Internet connection to everything else in the house excluding that ps4. My other son can't play any games on his ps4 when his brother plays on his ps4 I cant get on my fone and it interrupts the wireless connection to the TV has anyone else had this issue or any ideas why it happens. I've tried rebooting system
1 ACCEPTED SOLUTION
Andy
Legend 5
Legend 5

@Anonymous User

 

Welcome to the forum. Make sure the PS4 and router are well away from each other, at least a few metres if you can. On both PS4s go to Settings > Remote Play Connection Settings and make sure Connect Directly to PS Vita/PSTV is not selected. Then try rebooting your broadband router and see how you get on.

 

 

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11 REPLIES 11
Anonymous User
Not applicable
All sorted thank you. I'm completely lost when comes to technology xx
Anonymous User
Not applicable

Thank you bothxx