06-10-2022 9:21 - edited 06-10-2022 9:27
Been having this problem since about 9pm last night. Internet on and off continually. Getting 3 green lights for 30secs-50secs then get orange light and no Internet. Done status check.....if its completed during short period 3 green lights it says "no problems". Done the old fashioned unplug etc. Done the reset button bit still not working. Any ideas before I phone NOW.? Thanks
06-10-2022 9:24
Sounds like you've done what you can. You can check the status of your line with the link below.
https://account.nowtv.com/check-service-status/
Otherwise you'll need to call the team. Number found in link below.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1