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MC23
Advocate

Internet down

Internet down all afternoon. Statement that it’s not my end at fault- no apology, just ‘Check back later’. Have checked back several times. 
unsatisfactory!!

3 Replies
gavs82008
Legend 5
Legend 5

@MC23 

This is a customer to customer forum so there is little we can do apart from advice to call the broadband team. Number is in the link below.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

FYI that I do not work for NOW, just a NOW customer trying to help
Jayach
Expert 3

@oussamahaddad35 


@gavs82008 wrote:

This is a customer to customer forum so there is little we can do apart from advice to call the broadband team. Number is in the link below.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1


Same advice

oussamahaddad35
Advocate

Good afternoon I'm not happy with service my Internet connection is very bad and no Internet connection every day