cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

Internet down

Internet down in Benfleet Essex. Called and recorded message says they are aware of problems in several areas and engineers are working on it.

1 ACCEPTED SOLUTION
Anonymous User
Not applicable

Same here in Tunbridge Wells, it has been down since 6:30pm with no sign of it being fixed

View solution in original post

46 REPLIES 46
Anonymous User
Not applicable

internet down in craigavon, northern ireland. Ive over 50 smart devices i cant control. Grrrr

Anonymous User
Not applicable

Is yours Down now too

Anonymous User
Not applicable

My internet also down. Suddenly stopped and not working from half an hour

Anonymous User
Not applicable

internet down for me too

gavs82008
Legend 5
Legend 5

@Anonymous User @Anonymous User @Anonymous User 

You’ll need to call the broadband team and see what the situation is.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

How to submit your complaint:

 
  • Give us a call on 08007591213 to speak directly to a NOW advisor.
FYI that I do not work for NOW, just a NOW customer trying to help
gavs82008
Legend 5
Legend 5

@Anonymous User 

Replied to the thread you started.

https://community.nowtv.com/t5/Setup-Performance/Broadband-outage-in-Canning-Town-area/td-p/592552/jump-to/first-unread-message

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

Hi,


I've been without internet service since Thursday, 17th of November. I raised a few tickets but didn't get any further updates other than confirmation that there is an outage in the Canning Town area, and engineers are working on it.


When can I expect service to be back, and what is the scope of the issue?

 

Thanks!