Internet down

[Anonymous User]

Internet down in Benfleet Essex. Called and recorded message says they are aware of problems in several areas and engineers are working on it.

[gavs82008]

@Anonymous User 

This is a customer forum, directing the statement "YOU" will have zero power for what you are trying to do. 

And yes NOW supply you the internet, however ITS NETWORK is OWNED by OpenReach and not NOW. So they HAVE to RELY on OpenReach to fix it. 

At best NOW can provide discounts/refunds. 

Also its not Now TV anymore, it dropped the TV part of the name from March. It is just called NOW.

[Anonymous User]

also back in Winchester....  not at the speed it should be - only 10 mbps rather than 65 download but at least a connection now...

[Anonymous User]

Thats too much hard work for them as this company is not intersted in any faults you have they just want YOUR MONEY.

[Anonymous User]

Is your Internet down now

[Sanat]

Facing  same issue at Cardiff  too 😞  Internet still down.

[Anonymous User]

Same here (Cardiff) so frustrating whilst working from home!! 

[Anonymous User]

What number are you calling, I can’t find anyway to make telephone contact?

[gavs82008]

@Anonymous User 

Number is on the first page of the thread, I posted it.......

[Anonymous User]

Internet down west Wales. Calls ok

[Anonymous User]

It's been down in Cardiff since yesterday evening as well