Internet down

[Jackie15]

Internet down in Benfleet Essex. Called and recorded message says they are aware of problems in several areas and engineers are working on it.

[Mel1]

Hello! My internet down too. But mobile signal awful where I live so currently outside using data to find out what's going on... don't suppose they gave you any time frame.

Thanks I'm in mid wales xx

[Lou87 · Accepted solution]

Same here in Tunbridge Wells, it has been down since 6:30pm with no sign of it being fixed

[Mel1]

Mine seems to go off and on every night after 8pm. Can't call them then either to moan. Very frustrating, assumed that was what was happening again. But it has been down since 7 here! Nightmares.

[Lou87]

Every night? That must be so frustrating! Ours was awful for months but had no issues since they upgraded our router…no issues until now of course 😂

[RH1]

Still down in Tunbridge wells

[gavs82008]

@RH1 @Jackie15 @Lou87 @Mel1 

Several threads about the internet.

https://community.nowtv.com/t5/Setup-Performance/Broadband-Down-Sussex/td-p/565383/jump-to/first-unr...

https://community.nowtv.com/t5/Setup-Performance/Internet-down-bridgend-wales/td-p/565443/jump-to/fi...

https://community.nowtv.com/t5/Setup-Performance/Anyone-else-s-broadband-down-in-Cardiff/td-p/565451...

https://community.nowtv.com/t5/Setup-Performance/Brighton-internet-still-down/td-p/565427/jump-to/fi...

[Whyhaveone]

Still down in Chandlers Ford. Since 18.30 Wednesday.

[gavs82008]

@Whyhaveone 

Call the team for an update. 

https://help.nowtv.com/get-in-touch/now-broadband-calls/my-broadband-or-calls-arent-working-as-expec...

NOW Broadband customers can get in touch anytime between 8am–11pm.

Call us 0330 041 2480

[Whyhaveone]

Thanks. However, they should have a live update on their website for all to see.