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Anonymous User
Not applicable

Internet down Bath

Still have no Internet this morn. Anyone have any idea when it will be up again?

 

I'm in the Bath area. 

21 REPLIES 21
Anonymous User
Not applicable

Yes me too. Am in Bath as well (BA1)

telephone message says engineers are working on it. 

Anonymous User
Not applicable

Same I'm in bath to 🤦‍♀️

Anonymous User
Not applicable

Maybe not only us, there is news saying Sky and NowTV broadband customers are experiencing internet down from many places.

☹️

gavs82008
Legend 5
Legend 5

@Anonymous User @Anonymous User @Anonymous User @Anonymous User 

 

Have a look at this link for all status updates. 

https://help.nowtv.com/service-status

 

Call the broadband team to find out the situation. Number in link below. 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

 

 

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

Yep down here still, BA1. 

Anonymous User
Not applicable

Having the same issue here as well in BA1. There’s been no update on the site for the past 8 hours.

Anonymous User
Not applicable

BA2 still can't access the internet. 

Anonymous User
Not applicable

Same here and I'm ba2. Its a pain when I have a smart TV and need Internet. Have young kids aswell so been a fun day. Hope its back working soon.

RoyB
Legend

@Anonymous User 


I guess you are still able to post here because you have a mobile, so why not use it as a hotspot to restore your service while the landline is down?

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.