25-10-2022 15:43
Hi
Internet has gone down, service checker states that it cannot be fixed online and to call 0800 759 1177.
When you call the number it states it’s a known issue and to check this forum for more information.
I can’t locate any more information on the matter however, does anyone know where I can?
Solved! Go to Solution.
25-10-2022 15:50
Hi @Anonymous User @Anonymous User
Are you based in the North West, Lancashire or Manchester area ?
If so there has been multiple outages since the hourly of this morning.
25-10-2022 17:09
this happens far too often. Can you ask the broadband team to stop directing callers to the forum? As we instantly point them in the direction of the broadband team.
It’s rather frustrating and to be honest it wastes everyone’s time. More so the users who are are trying to get their internet sorted.
06-01-2023 18:35
Nothing much can be done on here I’m afraid. Keep calling the number from the below link.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
Or email support using the address in the below picture.