14-12-2021 20:08
Anyone else’s router not connecting to the internet?
14-12-2021 20:24
@Anonymous User
Assuming you’ve tried unplugging it for a few minutes?
Check this link to determine the status of your connection.
https://help.nowtv.com/article/having-trouble-with-your-broadband
14-12-2021 20:49
Yes.. Also checked the ‘Check My Connection’ service… Still nothing
14-12-2021 21:07
@Anonymous User
Give the broadband team a call. Not sure if the centre is still open, if not you’ll be able to call from 8am tomorrow.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
How to submit your complaint: