cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

Internet Down

Anyone else’s router not connecting to the internet?

3 REPLIES 3
gavs82008
Legend 5
Legend 5

@Anonymous User 

Assuming you’ve tried unplugging it for a few minutes? 

Check this link to determine the status of your connection.

https://help.nowtv.com/article/having-trouble-with-your-broadband

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

Yes.. Also checked the ‘Check My Connection’ service… Still nothing

gavs82008
Legend 5
Legend 5

@Anonymous User 

Give the broadband team a call. Not sure if the centre is still open, if not you’ll be able to call from 8am tomorrow.

 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

How to submit your complaint:

 
  • Give us a call on 08007591213 to speak directly to a NOW advisor.
FYI that I do not work for NOW, just a NOW customer trying to help