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Bored
Newbie

Intermittent service - Does anyone have a phone number to contact customer service.

I'm having problems with dropouts and my devices are line connected (not wifi).

there have been issues in the past because the phone line passes through trees and following the recent storms my broadband has been awful. technical checks indicate all is well but it certainly isn't. I've plugged/unplugged, reset, powered down and just about anything I can think of to bring the service back to our "normal", Any clues anyone.

 

1 REPLY 1
RoyB
Legend

@Bored 

The contact number you seek is on barely more than a few thousand postings on the Community.

But here we go again:-

Call 150 from a Now landline, or take your pick of:-

0330 041 2518, 0330 041 2462, 0330 332 3050, 0800 759 1213, 0330 041 2473

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.