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Intermittent Internet connection

My internet connection drops at least 3-4 times a day. The only way to reconnect is to restart the Modem. The internet speed seems to be okay when it is connected. Please could you help?

1 Reply
Legend 5
Legend 5


Is it a factory reset you do or just "switch off and on" again?

Use this link to check the status of your line.

Then call the broadband team to report the fault. Number in the link below.

FYI that I do not work for NOW, just a NOW customer trying to help