10-01-2023 12:36
My internet connection drops at least 3-4 times a day. The only way to reconnect is to restart the Modem. The internet speed seems to be okay when it is connected. Please could you help?
10-01-2023 13:01
@Sabbi
Is it a factory reset you do or just "switch off and on" again?https://help.nowtv.com/article/improve-broadband-speed
Use this link to check the status of your line.https://help.nowtv.com/article/having-trouble-with-your-broadband
Then call the broadband team to report the fault. Number in the link below.https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
