Intenet drops at the same time every day

[AMF3]

I've been with Now broadband for a couple of months and pretty much from day one my connection has dropped at the same time every day.  Looking at my router log, this is what is happening:

2023-01-12 10:54:42 syslog: [2393447.049000] Line 0: VDSL2 link down
2023-01-12 10:54:45 syslog: Clear IP addresses. IP connection DOWN.
2023-01-12 10:55:04 syslog: [2393469.097000] Line 0: xDSL G.994 training
2023-01-12 10:55:19 syslog: [2393484.104000] Line 0: VDSL G.993 started
2023-01-12 10:55:32 syslog: [2393496.808000] Line 0: VDSL2 link up, Bearer 0, us=18587, ds=75379
2023-01-12 10:55:32 syslog: [2393496.813000] Line 0: VDSL2 link up, Bearer 1, us=0, ds=0
2023-01-12 10:56:13 syslog: ptm0.1 - WAN link UP.
2023-01-12 10:56:13 syslog: Received valid DHCP lease from server. Connection UP.
2023-01-12 10:56:13 syslog: Connection Up. SNO/MAC/IP/SWVER/IPv6: 

I have no idea what any of this means but hoping someone may be able to explain what is happening so I can get this resolved.

Thanks

[gavs82008]

@AMF3 

You won't get any broadband staff on the forum posting. 

See this thread.

https://community.nowtv.com/t5/Setup-Performance/No-internet/td-p/595103/jump-to/first-unread-messag...

[AMF3]

thanks @gavs82008 

[RoyB]

@AMF3 

This particular example is unlikely, but I had a friend whose internet dropped every time the workshop over the road started arc welding.

But my guess is that something near you is kicking in at approximately 11pm - overnight security lights, or similar?

[AMF3]

Interesting.  Given that it doesn't happen at the exact same time every day makes me think it could be something environmental like your example rather than systematic.  I've got the Now technical support looking into it and in the meantime am doing the obligatory router reset.  Thanks.