29-05-2021 7:11
Hello All,
Im thinking of taking out Now broadband but I'd like to know for sure whether Ipv6 is supported before I do?
I have several Nest protect smoke detectors that need IPv6 to work to their best potential and wonder whether any other users have these working 100% with now broadband?
Thank you for any help offered
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29-05-2021 11:58
@Anonymous User
We had NOW Broadband at our previous rented house that had both a Nest thermostart and a Nest protect smoke detector. Both worked correctly on NOW Broadband. Yes, IPv6 is supported on NOW Broadband (it’s effectively Sky Broadband).
29-05-2021 8:48
@Anonymous User
Not being a broadband customer with NOW so I can’t be much help, apart from to suggest giving the broadband team a call.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
How to submit your complaint:
Unless of course a fellow member who does have broadband with NOW can answer the question.
29-05-2021 9:29
Hi @Anonymous User
NOW does run IPv6 on their Hub 2 Router.
Where the NOW Hub 2 is a clone of the Sky Q Hub Router.
There was a report that the Sky Hub was a little buggy over IPv6 (don't know if this has been fixed with a firmware update).
I don't run any Nest products, but if you Google something like "Sky Hub Router Nest Protect" or something along those lines you will find a couple of results.
Unless another NOW forum member has first hand experience using the Nest protect products with a NOW Hub 2 Router.
29-05-2021 11:58
@Anonymous User
We had NOW Broadband at our previous rented house that had both a Nest thermostart and a Nest protect smoke detector. Both worked correctly on NOW Broadband. Yes, IPv6 is supported on NOW Broadband (it’s effectively Sky Broadband).
29-05-2021 16:17
Thanks everyone for your replies. They are much appreciated