I need to set up a password to let my husband speak to now tv.

[Anonymous User]

I'm non verbal. I need to speak to now tv about my broadband performance (ran a line test and it says call now tv)

They won't speak to my husband without a password. I cant set one-up as I cant speak to them on the phone. 

They said something about using an app to text to speech but didn't say which one.

On my old provider I was able to set my password up online why can't now tv do the same???

[loz]

I am also trying to change the verbal password. I've given up.

Wouldn't it be nice if someone from NowTv answered this question rather than hoping that a 'community' member will know and be bothered coming on here to answer random questions. rant over.

[gavs82008]

@loz 

Considering you replied to a thread almost 4 years old and not a single member of staff has replied to it. It won’t happen now. 

Fill in this complaints form to see about the verbal password.
https://help.nowtv.com/complaints

Or email support;
customer services @ now tv . Com (ensure no spaces)