I have done all the checks but I still have no dial tone on my landline

[KHN]

I have done all the checks suggested but still have no dial tone & can’t make calls on my landline…if I ring the landline the phone rings & I can answer it though. This is a new occurrence, I haven’t had any problems with it before. I need this problem fixing please asap, how can you help me?

[gavs82008]

@KHN 

We can’t cause we are just customers like you. 

All you need to do is call the broadband team using the number from the below link. It’s free of charge so you can use your mobile if needs be.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1