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Maryam
Newbie

‎19-09-2023 23:26

I have No WIFI

I dont have WIFI since 10 p.m., and I have a lot of work to do!!! 

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2 REPLIES 2
gavs82008
Legend 5
Legend 5

‎20-09-2023 8:33

@Maryam 

Posting on here means noting when it comes to broadband as support NEVER come on and post on the forum. You need to call the broadband team. See link for number.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

FYI that I do not work for NOW, just a NOW customer trying to help
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RoyB
Legend

‎20-09-2023 20:10

@Maryam 

Now is domestic broadband. It should not be relied on if you need to work over it.

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
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